Our Good Dog Spot is happy to accept full-price merchandise returns and exchanges on purchases made directly through ourgooddogspot.com that are in original condition, are new, unaltered, unused, unwashed with original tags attached for a full refund within thirty (30) days from the date of delivery.
We can only process returns and exchanges for items purchased directly from ourgooddogspot.com. If you purchased an Our Good Dog Spot product from a store other than ourgooddogspot.com, please contact that retailer directly for their return policy.
Refunds are contingent upon inspection of item(s) once received. Unless defective, we cannot accept returns or exchanges for worn merchandise.
Shipping and handling charges for returns are non-refundable.
Click FAQs for specific instructions on processing a return or exchange.