Where does Our Good Dog Spot ship?
We ship to all 50 states including Washington, DC.
We ship to Street addresses, U.S. P.O. Boxes and Military APO/FPO addresses.
We do not offer international shipping at this time.
How much will it cost to ship my order?
| Method | Cost | Timing |
| Standard - USPS | $ 7.00 | 3-7 business days |
| Priority Mail - USPS 48 Contiguous States |
$14.50 |
1-3 business days |
| Priority Mail - USPS Alaska & Hawaii |
$14.50 |
3 business days |
| Exceptions apply and delivery time is not guaranteed by the US Post Office. Shipping time excludes 48 hour order processing time. |
When will my order ship?
Orders placed Monday through Friday usually ship within 48 hours.
Orders placed over the weekend will usually ship the next business day.
Our team strives to process and fulfill all orders as soon as possible.
How can I track my order?
Once an order is shipped, you will receive and email with tracking information.
Can I make a change to my order after it has been placed?
You will not be able to make changes to your order once it has been submitted and placed.
However, we would be happy to adjust your order and make a change if your order is still in process and has not yet been shipped.
Send an email via “Contact Us” with your order number and a description of the change you would like to make. If the order is placed over the weekend or after hours, we will adjust your order the following business day. You can also give us a call at 401-533-3666 during business hour and we will be happy to assist in making the change to your order.
Please note that once an order has been marked shipped in the system, it cannot be altered.
Can I ship to an address that is different than my billing address?
Yes! Fill out your shipping address on the first page of the check-out, then when you are prompted to the billing information page just select “use a different billing address.”
When you set up and create your Spot Account, be sure to save the addresses that you may want to ship to in the future.